National Certification Body of Jamaica
National Certification Body of Jamaica
Government of Jamaica
Job Opportunity: CERTIFICATION OFFICER
Job Summary
The Certification Officer will undertake conformity assessment processes in keeping with the National Certification Body of Jamaica’s (NCBJ) mandate and will also participate in the implementation and maintenance of the Unit’s management system in accordance with ISO/IEC 17021-1 Standard.
Core Functions:
Maintain, coordinate and execute assigned audit programmes
Implement and maintain a customer service management programme in ensuring achievement of NCBJ’s customer service standard
Provide auditing services to the NCBJ’s clients in a competent, confident, timely and impartial manner
Develop and maintain databases to enhance efficient monitoring of certification activities
Assist with the development of the NCBJ’s annual objectives, work plan and budget
Represent the NCBJ at meetings and conferences as required
Prepare and present information at training seminars and workshops
Develop, recommend and implement new or revised procedures to support the certification process
Maintain client relations and conduct sales activities to target potential clients
Participate in promotional activities to introduce programmes to potential clients
Knowledge, Skills and Abilities required:
Comprehensive knowledge in food processing techniques
Comprehensive knowledge of Management Systems such as ISO 9001, Food Safety etc.
Working knowledge of the auditing of management systems
Excellent interpersonal, written and oral communication skills
Strong research, report writing and project management skills
Strong auditing technique and skills
Ability to work with little supervision and track multiple processes
Excellent planning, coordinating and organizing skills
Working knowledge of Public Relations, Marketing and Sales
Working knowledge of Data Management Systems
Excellent leadership and motivational skills
Excellent customer service attitude
Competent in the use of Microsoft Office Suite
Excellent meeting management, mediation and negotiation skills
Good critical thinking, problem solving and decision making skills
Minimum Qualification and Experience:
Bachelor’s Degree in Natural Sciences from an accredited institution
Training in Auditing of Management Systems (HACCP, ISO 9001, ISO 22000 etc.)
Lead Auditor training would be an asset
Computer literacy in Microsoft Office Suite
Two (2) years work experience in a similar position or related field
Applications must be submitted no later than 01 April 2022 at 4:00 p.m. by email to:
Manager, Human Resource Management & Development
Bureau of Standards Jamaica
6 Winchester Road
Kingston 10
Please note that while we appreciate all applications, only shortlisted applicants will be contacted
6 Winchester Road, Kingston 10, Jamaica
Tel: (876) 618-5793, (876) 618-5789, (876) 632-4291 or (876) 632-4294
Email: info@ncbj.org.jm